Quality
Commited to High Quality Packaging
Mall City Containers is committed to consistently providing its customers with high quality packaging. We are ISO 9001 certified and have written procedures that ensure our products are made right. We also partner with the best suppliers in our region to make sure that the materials that go into our packages are top-notch. In the rare case that a quality issue is discovered internally or externally, the sales person, quality team, and management personnel act immediately to replace or correct the product and implement corrective actions to prevent future issues. You can rest assured that you will always receive quality products from Mall City Containers.
Quality Policy
- Meet or exceed our customer’s expectations
- Maintain a safe workplace
- Reduce Waste
- Maximize Profitability
- Continually improve the effectiveness of our Quality Management System
Quality Management System
Mall City Containers is invested in industry leading software that helps manage our quality system that meets ISO 9001 requirements. Though quality is a company-wide value, we employ full-time personnel to develop procedures and handle quality issues promptly in cooperation with our leadership.
Quality Staff
The most valuable asset of Mall City Containers is its employees--you would be hard pressed to find a more knowledgeable and dedicated group of people. Our customer service staff is totally committed to finding workable and beneficial solutions with customers as well as keeping our company on top of the industry. Our sales staff has over 100 years combined sales experience. We have an exemplary design team and the people on our floor have decades of experience and care about their work. It is part of our culture at Mall City Containers to go above and beyond to make sure your quality packaging arrives on time.
Quality Equipment and Support
Mall City Containers has a diverse line-up of machines and technologies that help us stay on top of the packaging industry. We have invested in excellent equipment, including a 66" High Graphics Rotary Diecutter with direct print technology that offers powerful options for giving your product the POP! it needs to stand out among competitors. Printing on regular or Kemi board with dryers in every section and plate cleaners to add to the quality of your finished product makes us better than many of our competitors for print. We have also purchased a specialty gluer machine that opens up a world of possibilities for reducing labor setup costs for our customers. And of course, we keep our administrative and design teams' hardware and software up to date to ensure the best possible service.
